Step-by-step help
Ask for help and get calm instructions one small step at a time.
Patient private computer help
Not My Grandkid
Computer help that feels like it came from your grandkid.
Private, patient guidance for everyday computer tasks. Find files, organize photos, save receipts, install software, understand pop-ups, and stay safer online with step-by-step help that shows you exactly where to click.
Your personal information stays on your computer unless you choose otherwise.
Helper guidance
One calm step at a time.It can point to the right folder, button, popup, or safe next step without taking over your computer.
Private on-computer help
Your files and companion stay on the computer unless you choose otherwise.
Shows where to click
It can point out the next button, menu, folder, or message to use.
What it can help with
Everyday computer tasks, explained gently.
Not My Grandkid is for the moments when a computer feels confusing and a person just needs patient guidance in plain words.
Find a missing file
Organize family photos
Save a receipt
Write a letter
Install software carefully
Understand popups
Stay safer online
Highlight where to click
Learn antivirus basics
Fix a stuck computer moment
Meet your helper
Create your own helper.
Choose a look, name, voice, personality, and the kind of help you want. Each choice shapes your helper without locking you into a pre-made character.
Every helper can help with files, photos, receipts, letters, software installs, pop-ups, online safety, and showing where to click.
Founding members
Reserve early access to Not My Grandkid.
Early Access is for founding members who want to be among the first to use Not My Grandkid for private, on-computer help.
Privacy promise
Your helper stays close to home.
Personal files stay on the computer. Your helper stays on the hard drive. Nothing private leaves unless you knowingly choose otherwise.
Read privacy and data handling